Welcome to isgs.com (Internet Stained Glass Supply). We provide our services to you subject to the following notices, terms, and conditions. By accessing any areas of isgs.com, users ("Users") agree to be legally bound and to abide by the terms set forth below. Isgs.com (Internet Stained Glass Supply) is owned and operated by Sierra Stained Glass Studios Inc., a California corporation. Any references herein to isgs.com or Internet Stained Glass Supply shall be deemed to refer to isgs.com and/or Sierra Stained Glass Studios Inc., as applicable under the circumstances.
Internet Stained Glass Supply (I.S.G.S.) and/or isgs.com are service marks of Sierra Stained Glass Studios Inc. All rights reserved. This and other isgs.com graphics, logos and service marks and trademarks of Sierra Stained Glass Studios Inc and its subsidiaries may not be used without prior written consent of Sierra Stained Glass Studios Inc. All other trademarks, product names, and company names and logos appearing on isgs.com are the property of their respective owners.
USE OF SITE
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by isgs.com. Isgs.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, for any conduct that isgs.com, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of a third-party Provider, another User, a service provider, or isgs.com.
If your credit card's bank declines the charge for your order, we will contact you (by phone if possible or by e-mail) on the day the order was made ready for shipment requesting you to provide a different and valid credit card. Orders with declined charges will incur an additional $3 order processing fee. If we do not hear from you within the time period specified in the e-mail letter, your order will be canceled and you will be charged an $8 failed order processing fee to cover cost of restocking the packed items. You agree to these possible charges when you submit an order.
CHARGES REQUIRING MANUAL AUTHORIZATION
Our site uses automatic systems to authorize your credit card purchases. In rare circumstances, your bank will request manual authorization for your charges (usually for cases where your credit limit will be exceeded, etc.). This requires us to call the authorization center manually to obtain authorization -- we wait while they contact your bank. Because this is a timely procedure, an additional $2 order processing fee will be charged if your bank requests us to call the authorization center for a manual authorization. You agree to this possible charge when you submit an order.
UNREASONABLE DISPUTES OF CREDIT CARD CHARGES FOR PURCHASES
If you unreasonably dispute charges made for purchases on our site and those charges are clearly displayed on our site to fulfill your order, including subsequent charges for reimbursement of address corrections billed to us by UPS or FedEx +$2 because you submitted an incorrect or incomplete address for your order or delivery verifications requested by you, and we have to provide documents to your credit card company to support those charges you may be subject to an additional charge up to $20 to cover the time and cost of providing those documents to your credit card company. Likewise, if you make a chargeback request to your credit card bank for merchandise claimed not to have been received without first contacting us in writing by e-mail or fax (209-529-0632) within the specified time period as stated on our Returns page, and we have to provide documentation to your credit card company, you may be subjected to an additional charge up to $20 to cover the time and cost involved in answering the claim to your credit card company. You agree to these additional charges if your credit card company agrees with us.
RISK OF LOSS
All items purchased from isgs.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. For shipments to foreign countries, customer is responsible for broker fees, customs fees, VAT taxes, and any other import taxes and duties and/or fees imposed by foreign governments upon delivery by carrier. If customer refuses delivery, customer is still responsible for any fees, duties, and return freight incurred by isgs.com for the delivery refusal.
THIS SITE IS PROVIDED BY ISGS.COM ON AN "AS IS" BASIS. ISGS.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, MATERIALS, CONTENT, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ISGS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ISGS.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, AND CONSEQUENTIAL DAMAGES. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ISGS.COM NOR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, PROVIDERS, AGENTS, OR THE LIKE, SHALL CREATE A WARRANTY; NOR SHALL USER RELY ON ANY SUCH ADVICE OR INFORMATION.
This site is created and controlled by isgs.com in the State of California, USA. As such, the laws of the State of California will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. All purchases on isgs.com are deemed to have occurred in the City of Modesto in the State of California. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time. User hereby irrevocably and unconditionally consents to submit to the exclusive jurisdiction of the courts of the State of California and of the USA located in the State of California for any litigation arising out of or relating to use of or purchase made through isgs.com (and agrees not to commence any litigation relating thereto except in such courts), waives any objection to the laying of venue of any such litigation in the California Courts and agrees not to plead or claim in any California Court that such litigation brought therein has been brought in an inconvenient forum.
Acknowledgment of Trademarks owned by others
The Glastar logo is a registered trademark of the Glastar Corporation.
The Spectrum logo, Spectrum® and Waterglass® and Artíque® are registered trademarks of Spectrum Glass Company, Inc. Baroque is a trademark of Spectrum Glass Company.
The Armstrong logo and the Armstrong glass Company logo are trademarks of the Armstrong Glass Company.
The Gryphon logo is a registered trademark of the Gryphon Corporation.
Gold Tip® is a registered trademark of The Fletcher-Terry Company.
Netscape and the Netscape N and Ship's Wheel logos are registered trademarks of Netscape Communication Corporation in the U.S. and other countries.
QuickTime and QuickTime logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
•Safari browser and Safari logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
Other Trademarks of Sierra Stained Glass Studios Inc.
The Dome, SupraDomes, and Patterns...Your Way! are trademarks of Sierra Stained Glass Studios, Inc.